The dirty work of IT leadership: Dealing with malfeasance

By Sarah K. White

The dirty work of IT leadership: Dealing with malfeasance

No, we're talking about malfeasance -- dealing with people who deliberately act in ways they shouldn't, and who can cause significant damage when they do.

Here are a few common situations CIOs find themselves in -- and how you might best handle them.

Once upon a time, a CIO wanted to establish an architecture practice, using an application portfolio rationalization (APR) exercise as the springboard.

The APR consultancy engaged to make this happen needed data managed by a different outsourcer. That outsourcer saw no reason to cooperate. Quite the opposite: By withholding access to the needed data -- data that was the client's intellectual property, managed by the outsourcer on the client's behalf -- the outsourcer could torpedo the APR consultancy's project, picking up the pieces once it died as add-on business.

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