The city said this notice is affecting about 17,000 customers, including residential areas, schools and businesses
The City of Richardson has issued a Boil Water Notice to residents in the southwest region of the city following an equipment malfunction on Wednesday.
According to a news release, the equipment malfunction caused a portion of the City's 767 water zone to experience a drop in water pressure. This went undetected due to a malfunction of telemetry equipment that failed to notify operators and the water pressure ultimately fell to zero. Due to the drop in pressure, the Texas Commission on Environmental Quality (TCEQ), children, seniors and people with weakened immune systems are particularly vulnerable to harmful bacteria.
The city said this notice is affecting about 17,000 customers, including residential areas, schools and businesses.
The boil water notice also forced the closure of five school campuses within the Richardson ISD for Thursday.
The school district has stated that it will not be able to determine whether classes will resume on Friday until it convenes with city officials.
The City of Richardson will be providing bottled water for all residents impacted in the area of the boil water notice. Bottled water will be available for pickup at the Heights Recreation Center at 711 W Arapaho Road.
That center will be open until 10 p.m. Wednesday night, and then reopen at 7 a.m. on Thursday.
The following information is provided by the Centers for Disease Control (CDC) as guidelines.