Most iPhone owners see little to no value in Apple Intelligence so far

By Ben Lovejoy

Most iPhone owners see little to no value in Apple Intelligence so far

A new survey suggests that Apple Intelligence matters to iPhone buyers, but the majority say that the initial features add little to no value. It remains to be seen whether Genmoji and ChatGPT integration will change that view.

Things are even worse for Samsung smartphones, with an even greater majority of owners saying they can't see much point in the AI features offered ...

A new survey by tech trade-in site SellCell found that AI is an important factor when choosing a new smartphone.

iPhone users showed relatively higher interest in mobile AI than Samsung users as almost half (47.6%) of iPhone users reported AI features as a 'very' or 'somewhat' important deciding factor when buying a new phone vs. 23.7% of Samsung users who said the same.

But while iPhone users want AI features, the Apple Intelligence ones seen to date don't seem to impress them.

Smartphone users in general are unsatisfied with the existing AI features as the survey recorded 73% of Apple Intelligence users and 87% of Galaxy AI users stating the new features to be either 'not very valuable' or they 'add little to no value' to their smartphone experience.

The site also ranked the popularity of different Apple Intelligence features available prior to the launch of iOS 18.2:

The survey was carried out before the launch of iOS 18.2, which added Genmoji and ChatGPT integration.

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